Crown Heights (Basingstoke) -

Contact Info

Sexual Health Service
Crown Heights, Alencon Link
Basingstoke, Hampshire
RG21 7TY


0300 300 2016 Option 6

Other Information

Same Day Appointments which can be booked by text are available on Mondays and Wednesdays please see days for details * Please note Specialist HIV services only available Monday pm and Thursday am You are strongly advised to attend 10 minutes before your booked appointment at our clinics. If attending later than 10 minutes after the appointment time we will not be able to see you but will re-book your appointment for another day.

Opening Hours


1:00pm – 4:00pm

Wait to be seen 1-4pm and Same Day appointments are available today between 5-7pm To book please send a text: BSTOKEF (if female) or BSTOKEM (if male)to 07860 021 455 the lines will be open between 09.30-11.30am


9:00am – 3:00pm

Wait to be seen 9-3pm


9:00am – 12:00pm

Wait to be seen 9.00am- 12pm and Same Day appointments are available today between 1-4pm To book please send a text: BSTOKEF (if female) or BSTOKEM (if male)to 07860 021 455 the lines will be open between 09.30-11.30am


1:00pm – 5:00pm

Wait to be seen 1.00-5pm


8:30am – 2:00pm

Pre booked appointments only


9:15am – 11:30am



Additional Information

Full Service Description

WAIT TO BE SEEN CLINICS ARE OPEN EACH DAY FROM MON-THURS - These clinics are designed so that you can be seen the same day without an appointment. We will see you as quickly as we can and aim to see you within 2hrs so please be prepared to wait. You can come for FREE Sexual Health Testing, Treatment and Contraception. Some PROCEDURES (Coils Fittings and Deep Implant Removals) cannot be done in this type of clinic and you will have to make an appointment.

Monday - 1.00pm - 4.00pm

Tuesday - 9.00m-3.00pm

Wednesday - 9.00am - 12.00am

Thursday - 1.00pm - 5.00pm

Friday - PRE BOOKED APPOINTMENTS ONLY 8.30am-2.30pm SEXUAL HEALTH TESTING AND TREAMENT (GUM) ____________________________________________________________________________________________________________________

SAME DAY APPOINTMENTS are ONLY available on MONDAYS 5-7pm and WEDNESDAYS 1-4pm. Appointments can be booked by TEXTING  BSTOKEF (if female) or  BSTOKEM (if male) to 07860 021 455 between 09.30-11.30am on the day.


SPECIALIST PRE BOOKED APPOINTMENT CLINICS are available for GUM (inc HIV) and Complex Contraception and Procedures (inc Coil Fitting and other gynaecological problems) Please ask at reception.

Referral Method

Patients are accepted for Psychosexual Counselling by referral from your GP only.

Waiting Times

Even booked appointments can sometimes run late as consultations are unpredictable.

Waiting times are primarily affected during the 'Walk in and Wait' clinics' this is due to the number of patients arriving to be seen.  We try to see everyone as quickly as possible, our aim is to see you within 2hrs. Please be prepared to wait.

Sometimes we have to redirect you to alternative clinics or 'cap' the clinic as we are already to capacity and cannot see you, this is regrettable but necessary.

Call the service

Call the service

0300 300 2016