Important Information - 26-Mar-2020.

All people contacting the service should be aware of the escalating Coronovirus picture and the instructions from the Prime Minister Boris Johnson for people to remain at home and only go out only if essential.

We understand if you are unwell you may feel you need to attend hospital. We have put in processes to ensure we can help you without you attending the clinics.


We must be clear that you must not attend the clinic unless a Doctor or Nurse rings you and you are told to attend.

Please do not bring anyone with you to the clinic.

You can call 0300 300 2016 to arrange a telephone appointment.

We have temporarily suspended our normal appointment booking procedure. This includes closing our online booking system.

Please call 0300 300 2016 if you feel you need to be seen. You will be contacted by a member of our clinical team and assessed by phone. If we cannot help you over the phone you will be allocated a time to attend clinic. Where possible we encourage the use of our Online Test Kit service, as well as access to information on Sexual Health.

If you have a pre-booked appointment, we will contact you by phone to assess your needs. Due to the high numbers of clinic changes we need to make, we will contact service users by telephone. Therefore, if you have provided us with a telephone number, we will assume consent to call you.


Please visit the Solent NHS Trust information page.
Please view NHS guidelines before attending any of our clinics.

Do you have any of the symptoms of coronavirus, however mild?
The main symptoms are:
• a high temperature
• a new, continuous cough

If you have symptoms, stay at home for 7 days
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

If you need any further information, contact NHS 111 online.

NHS services are under significant pressure during the current Coronavirus outbreak. This includes Sexual Health and our testing laboratories. As a result, your test results may be delayed. Routine screening appointments may be limited so please consider using our home testing service.

Please use the clinic finder for information on individual clinics. If we have to change or cancel your appointment, we will contact you. Please do not contact the clinic regarding pre-arranged appointments.


Condoms & STI Kits

Our Condoms by Post service and STI Test Kit services are continuing to operate. Please be aware that delivery and results timescales may be affected.


School and College Sexual Health Clinics
In response to the developing outbreak we are temporarily closing the student sexual health clinics in schools and colleges. Please visit clinic finder for details of other available clinics.


HIV Information

British HIV Association information on Coronavirus (COVID-19)


Sex, COVID 19 and Physical Distancing

Coronavirus is changing life for all of us. It is also making people wonder if it’s safe to date or have sex during the coronavirus pandemic.

COVID-19 is a new illness that affects your lungs and airways. We need to protect ourselves, and others. We need to quickly stop it from spreading further.

Doctors and community activists have produced information available here. It included PrEP doctors, the British HIV Association, HIV Scotland, the British Association for Sexual Health & HIV (BASHH), i-Base and PrEPster. This will help you make informed choices that are right for you.

Further guidance is available from the Terrence Higgins Trust.

Disclaimer: Solent Sexual Health Services are sharing this information to support patients. Any links to support services or contact details on the above site may not be available to those living in the Solent Sexual Health area. Information is being updated continuously and is subject to change. Government guidance regarding social distancing should be adhered to.