Test Results

If you have taken an online STI test, or if you have had a test in one of our clinics we will usually provide you with your test results by SMS text message unless you have specified otherwise.

• Online STI test kit

Text messages are sent within 7 working days of us receiving your sample into our laboratory.

• Tested in clinic

Text messages are sent within 7 working days of your visit to our clinic.

If it has been over 7 working days and you have not yet received your results, please contact us by telephone on 0300 300 2016. 

Please note that over bank holiday periods and when there are postal strikes these timeframes may be exceeded and waiting times may be longer.