03/01/2025
We recently experienced some technical difficulties which may have impacted nhs.net emails getting through to our inboxes.
While this issue is resolved, we cannot be sure that all emails sent via NHS.net to Solent accounts will have arrived. Please re-send any referrals sent since 20/12/2024.
Thank you for your patience and we apologise for any inconvenience.
The Sexual Health Promotion Team at Solent NHS Trust regularly update this section of the website to bring you our latest training, resources, information and knowledge/signposting to support professionals in their work and to increase access and engagement with sexual health services.
Patients have told us that it can be difficult to access our services over the last few years. We have been working hard to make changes to make this better for both patients and professionals.
Now, when you call 0300 300 2016 the very first person you will speak to will be a trained sexual healthcare practitioner who will listen to your concerns and advise you on the best course of action, whether that is sending you a home testing kit, booking an appointment at an appropriate and convenient time where necessary or sending you medication by post if possible.
Our lines are still busy, but more so on Mondays and early in the morning, so if you can call at another time, that will reduce the length of time waiting in the queue.
When lines are busy, you will also have the option to request a call back, which means that you don't need to stay on the line but will remain in the queue.
Our online Personal Health Record is still available if you prefer to access our service that way.