12/12/24
We are currently experiencing some technical difficulties which may impact on call wait times and booking of appointments via the phone line and our PHR (Personal Health Record)
If your call is not urgent, you may wish to call back another time. Thank you for your patience and we apologise for any inconvenience.
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Clinic Notifications
Personal Health Record (PHR)
You need to register for a Personal Health Record (PHR) to get your FREE STI & HIV Test Kits and Condoms by Post.
Please be aware that our clinics are only offered in Hampshire, the Isle of Wight, Portsmouth, and Southampton.
Register & use PHR PHR Information Page If you are from outside these area's please visit our SHOP!
Please be aware that our clinics are only offered in Hampshire, the Isle of Wight, Portsmouth, and Southampton.
Our lines are open from 8.30am Monday to Friday.
Your call will be taken by specialist sexual health clinicians and other staff who will be able to advise on the best care for you. Please call from a private location as they may ask questions of an intimate nature.
During the morning, when lines are most busy, a call back facility is available so that you don’t have to stay on the phone. Please remember to answer calls from unknown numbers if you request a call back.
Lines close at 5.30pm Monday to Wednesday. On Thursday, lines close at 4.30pm and on Friday at 3.30pm. These earlier closing times allow us to increase staffing earlier in the week when lines are busiest.
All calls are logged and recorded for training and monitoring purposes, except where a full telephone consultation is carried out when recording will be paused.
Our online Personal Health Record is still available if you prefer to access our service that way.
NHS Hampshire and Isle of Wight would like to understand how periods and the menopause impact people’s lives and work.
That's why we are asking if you would like to take part in this exciting new survey.
If you would like to take part, please complete the survey here!
Did you know you can get your repeat contraceptive pill from a local pharmacy?
- Portsmouth offer first supply and repeat pills
- Southampton and Hampshire offer repeat pills
Click here to find out if your nearest pharmacy is offering this service.
Did you know people living with HIV are entitled a COVID-19 Vaccination!
Did you know you can order a FREE at home STI Test Kit?
- These kits are available free of charge to people living in Hampshire, the Isle of Wight, Southampton City and Portsmouth City.
Click here to order your test kit today!
Think you have a UTI?
Common symptoms can include;
- pain or a burning sensation when peeing
- needing to pee more often than usual
- needing to pee more often than usual during the night
- pee that looks cloudy
- blood in your pee
If you are aged 16-64 and a woman, you can access UTI (Urinary Tract Infection) treatment from your local pharmacy.
*Males should contact their GP