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Important news about Nexplanon (contraceptive implant). Research has now shown that it is effective in preventing pregnancies for up to 5 years. This means that you no longer need to have a replacement at 3 years and instead you should have it replaced 5 years after it was fitted. Please click on this banner to view the COSRH statement.

NEW SIGN.pngWeekly Wait to Be Seen Clinic at St Marys Community Health Campus (Portsmouth) - Wednesday 08:30 - 13:00 starting 9th September 2026

1.pngClick here to visit our Young Persons Advice Guide

 

Our lines are open from 8.15am to 3.00pm Monday to Friday.

Your call will be taken by specialist Sexual Health clinicians and other staff who will be able to advise on the best care for you.

If you would like to speak with someone, please use the number below.

Due to high demand, your call may take longer to be answered. Please bear with us, we will answer your call as soon as possible

Phone Symbol.png  0300 300 2016

Our online Personal Health Record is available if you prefer to access our service that way.

Please be aware our service is closed for part of the day on the 10th November 2026 for staff training. We will be able to take phone calls for urgent matters only on the morning of the 10th November 2026 from 08:15 – 10:15.

If you have a scheduled appointment or need access to the Sexual Assault Referral Service Centre, this will continue as normal.

Emergency contraception and repeat pills are available at your local pharmacy.

Please visit the Urgent Help Section on this website if you need urgent help outside of these hours.

New Phone Option: Cancel or Rebook Your Appointment

We have recently added a new telephone menu option to make managing your appointments easier.

If you need to reschedule or cancel an existing appointment, you can now select Option 1 to speak to a member of our admin team. This will direct your call straight to the team who can help you quickly and efficiently.

For test results and to check on home testing kit orders, choose Option 2.

PLEASE NOTE:  These options are not for clinical queries.  If you are a new patient, have symptoms, need medication or have any other clinical issues, please re-dial and select Option 3.

Thank you for helping us reduce missed appointments and improve access for other patients.

National Sexual Health Helpline

*Please note the opening times have changed recently. Please check below.

If you would like to talk to someone about sexual health, you can call the national sexual health helpline free on 0300 123 7123, Monday to Friday, 9am to 5pm, Saturday and Sunday, 11am to 3pm. Your call will be treated with sensitivity and in the strictest confidence.

Where can I get sexual health advice, now? - NHS

Clinic notifications

Crown Heights - Basingstoke

There is significant building works in process at Crown Heights and this is planned to continue for 18 months. The clinic entrance is obscured by the scaffolding but we are open as normal. There is signposting to help. Please allow extra time when attending for your appointment.

Aldershot Centre for Health

There are parking problems at Aldershot Centre for Health due to an increase in users of the Centre this has reduced available parking. Please allow extra time when leaving to attend your appointment as late arrival may mean that we will not have time to see you. Due to staffing shortages the clinic will be running at reduced capacity on Wednesday 14th October.

Royal South Hants Hospital

The Young Person walk-in clinic will be closed on Friday 30/10/2026.

30 October 2026

PrEP

Condoms

HIV

Pregnancy

Personal health records

You need to register for a Personal Health Record (PHR) to get your FREE STI & HIV Test Kits and Condoms by Post.

You can also check in for your clinic appointments using the PHR at some of our sites. Look for the posters at reception for more information.

Please be aware that our clinics are only offered in Hampshire, the Isle of Wight, Portsmouth, and Southampton.

Log In / Register here
Find out more

Did you know you can get your contraceptive pill from a local pharmacy?

  • Portsmouth, Southampton, The Isle of Wight & Hampshire all offer first supply and repeat pills

Click here to find out if your nearest pharmacy is offering this service.

Accessing Contraception from a Pharmacy

Think you have a UTI?

Common symptoms can include;

  • pain or a burning sensation when peeing
  • needing to pee more often than usual
  • needing to pee more often than usual during the night
  • pee that looks cloudy
  • blood in your pee

If you are aged 16-64 and a woman, you can access UTI (Urinary Tract Infection) treatment from your local pharmacy.

*Males should contact their GP

View link

 

 Phone Symbol.png0300 300 2016

Our lines are open from 8.15am - 3.00pm Monday to Friday.

Your call will be taken by specialist Sexual Health clinicians and other staff who will be able to advise on the best care for you. Please call from a private location as they may ask questions of an intimate nature.

A call back facility is available during busier times so that you don’t have to stay on the phone. Please remember to answer calls from unknown numbers if you request a call back. We endeavour to call you back by 4pm, however if you do not receive your call back, please call us again during our opening times. 

All calls are logged and recorded for training and monitoring purposes, except where a full telephone consultation is carried out when recording will be paused.

Our online Personal Health Record is available if you prefer to access our service that way.

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