We serve an ethnically diverse population with more than 150 different languages spoken in the area. Clear communication is essential for safe clinical assessment.
Our staff are able to book a range of interpreting and translating services, in person or by phone, to enable effective communication with service users and carers whose first language is not English. For our patients’ safety and confidentiality, we prefer to use independent translators, so if you attend with a friend or family member to translate we will need to confirm with an independent translator that you are happy for them to be in the consultation with you. Please ask for a translator when you book your appointment. BSL interpretation is available, but advanced notice is required.
Have your browser read this website to you.
You can make your computer talk to you in a number of different ways, more information is available via the BBC in the Screenreaders and Talking Browsers pages.
Changing our website to suit you.
More detailed information about how to change the fonts and font sizes in your operating system and in various other browsers is available online, at BBC My Web My Way.
This comprehensive website also includes information about changing the colours in your operating system and web browser, changing the mouse pointer and using the keyboard instead of the mouse.
We are not as Accessible as we think we are.
The Royal National Institute of Blind People (RNIB) is the leading charity offering information, support and advice to almost two million people with sight loss. Our website developers have trained with the RNIB to ensure that this website is as accessible as we can make it. If you find a problem, please let us know directly firstname.lastname@example.org
Translating our web site.
It is possible to use Google's free online translation service directly from our website. We hope that you find this useful, but please remember that this translation tool relies on Google's language database, meaning technical and medical references may not always translate accurately.