Skip to main content
Back Close Minimise


Condoms work really well in stopping most STIs from being passed from an infected partner to another. Although they are not 100% guaranteed, when used properly condoms are extremely effective. Use a condom every time you have vaginal, anal or oral sex.

Information on female condoms (also called 'internal condoms')


How do I get FREE condoms?

If you are 16 or over and live in Hampshire, Isle of Wight, Portsmouth or Southampton you can order free condoms direct to your door via your Personal Health Record.

This is a private and confidential service and condoms are dispatched in a plain postmarked envelope within 10 working days from us receiving your order.

Important information about your order

  • Please do not request condoms for any individual other than yourself
  • Any repeat orders within a six week period will not be processed
  • Please be advised that these requests are processed within 1 to 10 days and it may not be possible to cancel your order.
  • Please ensure all your information is correct PRIOR to completing an order - we may not be able to change your details once an order is placed.

You can also get FREE condoms at your local sexual health clinic - find your local clinic here on our homepage.

You can also get a FREE Get It On Card to pick up FREE condoms from different local venues - Click here to find out how to get a Get It On card.

P.H.R - your online account

Personal Health Record (PHR)

You need to register for a Personal Health Record (PHR) to get your FREE STI & HIV Test Kits and Condoms by Post. 

Register & use PHR

PHR information page

Order Free STI & HIV Test Kits and Condoms

Please be aware that our clinics are only offered in Hampshire, the Isle of Wight, Portsmouth, and Southampton.


Condoms can be sometimes tricky to use at first but are completely worth it. With a little bit of practice they are easy to put on and are extremely effective in preventing STIs, HIV and/or pregnancy. Here are some tips to get the most out of them:

  • Condoms can enhance pleasure. Most men report lasting longer when they use condoms, which can be an advantage. Textured condoms like ribbed or dotted can be pleasurable for both partners.
  • Practice makes perfect. Get used to putting condoms on when you’re on your own. It won’t feel so weird when you put one on for sex with someone else and you’ll be able to do it without losing the moment.
  • Be prepared. Keep a condom or two (in date and protected from damage) in your wallet or bag. You never know when you might need one and you can’t rely on partners having one. If you need lube, ask for some sachets from your local Sexual Health clinic or buy a small bottle you can carry easily.
  • To increase sensation, try putting a tiny amount of lube on the tip of your penis before putting the condom on. Don’t use too much or the condom may slip off.
  • Just like penises, condoms come in different sizes and shapes. Find one that suits you. It doesn’t matter how long they are – it’s all about girth. If they’re too wide or too narrow, they’re more likely to split or come off. The wrong size can also reduce the pleasure of sex.
  • We recommend water based lube – however this can become dry or sticky which makes condom splitting more likely. Keep refreshing it with more lube or a few drops of water during sex. Spit can spread some STIs, so avoid using saliva.
  • If you’re having sex for longer than 20 or 30 minutes, you should put a new condom on to reduce the risk of splitting.
  • Some people are either sensitive to or allergic to latex. Latex free condoms are easy to find now and available in all supermarkets, pharmacies and Solent sexual health clinics. Look for brands like Skyn or Durex Latex Free. Some people prefer them to normal latex condoms.
  • If you struggle to keep an erection when using condoms, check you’ve got the right size – tight condoms can make keeping an erection difficult. If it’s still not working for you, call us on 0300 300 2016.
  • If you’re in a new relationship and want to stop using condoms, get tested first. If you’re in a heterosexual relationship and not planning to have a baby, talk to your partner and our doctors or nurses about other forms of contraception.

Condoms are available free from sexual health clinicsby post or with a C-card from pharmacies and other venues.

Sexual Health Advisors can help if you’re having problems using condoms. Call 0300 300 2016 and ask to speak to the Health Advisor in your area.

Partner won't use condoms? Get some more information here.

Where else can I get free condoms?

If you are under 25 (even if you are under 16) you can get condoms via our GIO C-Card Scheme.

If you are any age you can also get free condoms at any of our sexual health clinics.

If you have any queries about your order, please email us.

  • Check the condom packet for the expiry date and for any punctures. Condoms are much more likely to split if they are out of date or in damaged packaging and may not be effective in preventing STIs or pregnancy.
  • Take the condom out of the packet, taking care not to tear it with jewellery or fingernails – do not open the packet with your teeth.
  • Place the condom over the tip of the erect penis.
  • Use your thumb and forefinger to squeeze the air out of the tip of the condom, gently rolling the condom down to the base of the penis.
  • If the condom won't roll down, you're probably holding it the wrong way round – if this happens, throw the condom away because it may have sperm on it, and try again with a new one.
  • After sex, withdraw the penis while it's still erect – hold the condom onto the base of the penis while you do this.
  • Remove the condom from the penis, being careful not to spill any semen.
  • Throw the condom away in a bin, not down the toilet.
  • STIs and sperm are still present in the fluid that may continue to come out after ejaculating, so avoid any further sexual contact.
  • If you have sex again, use a new condom. Use a new condom if you’re swapping between anal and vaginal or oral sex.
  • If you use a lubricant, make sure it's water or silicone based. Oil or oil-based products like Vaseline or moisturisers damage condoms and will make them split.
  • Don’t use spit as a lube – it is not slippery enough and dries too quickly
  • If you are worried that the condom has split, or come off you can use emergency contraception to help prevent pregnancy. If you’re a man who has had sex with another man, PEPSE is advised to reduce the risk of HIV. It is also advised to get tested for STIs.


There are many different brands of condoms available and they all slightly differ in their size. Most GIO sites will be giving out a brand called Pasante which are available in Trim, Regular and King Size.

You can view and print our helpful "What Size Condom Do I Need?" document here!




Please allow 10 working days to receive your order (please allow extra time if you order near any holiday including school and bank).


If you have a query about your order, please email 

Please make sure to include your full name, date of birth and address used to make the order and the date you ordered.

Unfortunately we may not be able to change your details once an order is placed. Please ensure all your information is correct PRIOR to completing an order. 

Hide this page